Returns & Exchange Policy
- Ooops! We sent you the wrong item(s), wrong size; please e-mail us a picture at email@example.com within 7 days of receipt and an Atsui Representative will get in touch with you to facilitate the replacement.
- Ooops! You can’t work out because the Atsui gear has not arrived within 3-5 days; please let us know at firstname.lastname@example.org along with your transaction reference number. An Atsui Representative will trace the steps of your gear and get in touch with you within 2 days.
- Ooops! We ran out of the item(s) you ordered but the purchase was facilitated, an Atsui Representative will send you an e-mail on options available so that you can still hit the gym in style.
- Ooops! An alternative size might be suitable for your practice, please e-mail us within 7 days of receipt and an Atsui Representative will get in touch with you to facilitate the replacement and additional shipping fees.